Our client is seeking a Senior WorkForce Software Configuration Engineer to join their team.
This is a critical role supporting the deployment and ongoing configuration of enterprise workforce management solutions for over 55,000 employees across the United States and Canada.
Key Responsibilities
Design, build, and maintain WorkForce Software configurations to support business requirements
Provide hands-on configuration and deployment expertise for WorkForce Software modules, including:
Time and Attendance
Scheduling
Absence Case Tracking
Reporting
Integrations
Partner with HR, Payroll, Operations, and IT stakeholders to translate business requirements into system configurations
Troubleshoot and resolve configuration issues, ensuring system stability and data integrity
Support testing, validation, and deployment of configuration changes across multiple deployment waves
Ensure compliance with timekeeping and leave of absence regulations across US and Canada
Document configuration standards, processes, and change history
Provide post-deployment support and act as a subject matter expert (SME) for WorkForce Software functionality
Collaborate with cross-functional teams including HR, IT, Manufacturing Operations, and Finance
Required Skills, Education, & Experience:
SaaS
Bachelor's Degree
4+ years of direct, hands-on WorkForce Software configuration experience
Current WorkForce Software certification
Ability to communicate with both technical and non-technical stakeholders
Ability to prioritize and pivot between configuration work and business problem-solving
Preferred Experience:
Deep-rooted knowledge across WorkForce Software modules, including:
Time
Attendance
Absence Case Tracking
Scheduling
Reporting
Integrations
Experience configuring or supporting WorkForce Software in Manufacturing environments/locations
Knowledge of union and non-union workforce requirements
Familiarity with manufacturing shift operations and scheduling complexity
Experience with large-scale enterprise implementations (10,000+ employees)
Understanding of Canadian labor regulations and timekeeping requirements
What We're Looking For
We need a creative solutioner who can:
Think beyond standard configurations to deliver innovative solutions
Balance technical requirements with user experience
Navigate complexity and ambiguity with confidence
Build strong relationships across diverse stakeholder groups
Drive results in a deadline-driven environment
Maintain attention to detail while keeping sight of the big picture
#LI-SH1
#INODEM
Numbers & Facts
Location
Dearborn, MI
Skills
Communication Skillsunmatched
Configuration Managementunmatched
Cross-Functionalunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentation Standardsunmatched
Establish Prioritiesunmatched
Financeunmatched
Maintain Complianceunmatched
Manufacturing Operationsunmatched
Manufacturing Softwareunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Requirements Managementunmatched
Software Administrationunmatched
Software Configuration Managementunmatched
Software Engineeringunmatched
Software as a Service (SaaS)unmatched
Systems Administration/Managementunmatched
Testingunmatched
Time Managementunmatched
User Interface/Experience (UI/UX)unmatched
Validation Testingunmatched
Workforce Managementunmatched
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