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Skills
Communication Skillsunmatched
Croatian Languageunmatched
Disability Accommodationsunmatched
English Languageunmatched
Federal Contractsunmatched
Federal Governmentunmatched
Governmentunmatched
Homeland Securityunmatched
ISO (International Organization for Standardization)unmatched
ISO 9001unmatched
Language Interpreterunmatched
Leadershipunmatched
Legalunmatched
Linguisticsunmatched
Quality Assuranceunmatched
Serbian Languageunmatched
Service Deliveryunmatched
Small Businessunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Translation Servicesunmatched
United States Citizenunmatched
United States Citizenship and Immigration Services (USCIS)unmatched
Work From Homeunmatched
Description
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language support in more than 80 languages for USCIS and other federal agencies.
We are seeking Serbian / Serbo-Croatian Over-the-Phone Interpreters (OPI) to support our USCIS contract. Serbian / Serbo-Croatian is an important European language often requested in immigration, asylum, and naturalization cases.
Responsibilities
Provide real-time Serbian / Serbo-Croatian English telephonic interpretation for USCIS officers, applicants, and stakeholders.
Deliver services with accuracy, neutrality, and professionalism.
Maintain strict confidentiality in compliance with USCIS/DHS interpreter standards.
Handle both scheduled assignments and urgent/surge calls.
Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
Native or near-native fluency in Serbian / Serbo-Croatian and English.
2+ years of professional interpreting experience (immigration, legal, community, or government preferred).
Familiarity with interpreter ethics, confidentiality, and cultural sensitivity.
Strong telephone communication skills and ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
Competitive pay: $25–30/hour.
Remote work with secure USCIS-approved platforms.
Paid training and professional development.
Steady workflow under a federal contract.
Career growth opportunities in linguist leadership or quality assurance.