Company Overview:G4S Secure Solutions (USA) Inc. provides rewarding careers that give you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Pay Rate: $32.75 per hour G4S Secure Solutions (USA) Inc., an Allied Universal Company, is hiring a Shift Supervisor (Sergeant) (1st Line). The Shift Supervisor (Sergeant) provides direct first level supervision of day-to-day transport operations that include the supervision of transport teams. The Shift Supervisor reports directly to the Site Supervisor and is responsible for direct oversight and planning of daily shift schedules, workflow, and day-to-day operations of transportation teams. The Shift Supervisor also coordinates G4S tactical operations with customer's in-house supervisors. RESPONSIBILITIES:Acknowledge, schedule, and disatch transportation requests in INSIGHT.Review scheduled missions in INSIGHT to ensure assignments and timely arrival of transport teams. Complete trip logs and trip information in INSIGHT.Serve as a liaison with the client regarding transportation request updates, changes, and corrections.Liaison with G4S supervisors and managers at various hubs to ensure coverage and scheduling of all transportation requests.Update the officer schedule with assigned transportation routes.Communicate with G4S supervisors regarding officer schedule adjustments to ensure adequate coverage of transportation routes.Order meals from vendor to ensure adequate meals on hand for transportation routes and processing centers.Other dispatch duties as assigned.QUALIFICATIONS (MUST HAVE):Must possess a high school diploma or equivalentMust be able to pass any state-required training or other qualifications for licensingMust be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicleMust be a citizen or lawful permanent resident of the United StatesAs a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable lawsAs a condition of employment, applicants will be subject to a drug screen to the extent permitted by lawMinimum of two (2) years of driving experience and a minimum of 21 years of age (as required by the Department of Transportation)Minimum of three (3) years of experience in any combination of the following:Law enforcementMilitary policeSecurity officer engaged in functions related to civil or administrative correctional operationsMust be at least 21 years old or minimum required by the state, if higherMust be able to read, understand, and comprehend legal regulatory rulings and guidanceEffective oral and written communication skills; able to write informatively, clearly, and accuratelyPlanning and organizing skillsProficiency with Microsoft Office applicationsProblem solving and active listening skillsAssess and evaluate situations effectively; able to synthesize facts, concepts, and principlesAble to mediate conflict with tact, diplomacyTeam leadership skills; coaching, mentoring, motivating othersSetting and achieving goalsAttention to detailPREFERRED QUALIFICATIONS (NICE TO HAVE):Prior Texas Commission License for armed security personnelPossession of a current and valid Commercial Driver's License with a Passenger endorsementFluency in multiple languages (reading, writing, and speaking)Possession of an active federal clearanceDispatching or scheduling experience, preferably in a transportation industry related field BENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401(k)plan, subject to eligibility requirementsEleven paid holidays annually and up to 56 hours sick leave accrued annually Vacation time per CBAkly. Unused vacation is only paid out where required by law. G4S Secure Solutions (USA) Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.