Communication Skills, Customer Support/Service, Detail Oriented, Food Delivery, Food Services, Food and Beverage Industry, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Multitasking, Presentation/Verbal Skills, Safety Process, Safety/Work Safety, Sanitation, Service Delivery, Telephone Skills, Writing Skills
Key Responsibilities:
- Greet and seat guests while managing reservations to ensure an efficient dining flow
- Answer phone calls and respond to guest inquiries professionally
- Coordinate and organize reservations, group seating, and special requests
- Monitor dining room activity, identify newly seated guests, and notify servers promptly
- Maintain a fast-paced, high-energy work style while delivering excellent guest service
- Assist service staff by delivering food and beverages accurately and promptly
- Expedite food orders by organizing and building tickets on the kitchen line
- Fill and refill guest water glasses to ensure attentive service
- Pre-bus tables by removing plates, glassware, and unnecessary items throughout the meal
- Clean and reset tables quickly after guest departure, ensuring readiness for the next party
- Monitor guest satisfaction and provide attentive service throughout the dining experience
- Prepare and reset tables, ensuring cleanliness and proper setup standards
- Maintain knowledge of menu items, including ingredients and dietary restrictions
- Support team members across departments to enhance overall service quality
- Complete opening, closing, and side work duties
- Maintain cleanliness, sanitation, and organization of dining and service areas
- Ensure all equipment is functioning properly and report maintenance needs
- Follow all company policies, safety procedures, and service standards
- Handle to-go orders and assist with guest requests as needed
Core Skills:
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Team collaboration and adaptability
- Attention to detail and organization
- Ability to work independently and reliably
Requirements:
- Must be at least 18 years old
- Ability to lift and carry 25+ pounds
- Flexible schedule
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@peregrineHG.com.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
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PEREGRINE OREAD MANAGEMENT LLC