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Server Assistant

36 Granada

St. Augustine, FL

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JOB DETAILS
SKILLS
Bartending, Communication Skills, Dental Insurance, Detail Oriented, Food Presentation, Food Services, Health Insurance, Housekeeping/Cleaning, Maintenance Services, Organizational Skills, Safety Standards, Safety/Work Safety, Team Player, Training/Teaching, Vision Plan
LOCATION
St. Augustine, FL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources

About Us: 
36 Granada is renowned for its exceptional service, refined atmosphere, and exquisite cuisine. We are committed to delivering a seamless and elegant dining experience to our guests, where every detail matters. 


Job Summary: 
The Server Assistant (Backwaiter) plays a crucial role in supporting servers and ensuring a flawless, high-end dining experience. This position requires grace, efficiency, and attention to detail, assisting with table maintenance, service coordination, and guest satisfaction.  


Key Responsibilities: 


Guest Service & Experience 
  • Assist servers in delivering attentive, unobtrusive, and polished service.

  • Ensure tables are set, cleared, and reset with precision and efficiency.

  • Anticipate guest needs by offering water, bread, and additional accompaniments.

  • Provide a seamless dining experience, working in sync with servers and kitchen staff.

  • Handle guest requests promptly and professionally, escalating issues when necessary.


Service Coordination & Execution
  • Pre-bus tables discreetly, ensuring a clean and refined dining environment.

  • Support in running food from the kitchen, ensuring proper plate placement and presentation.

  • Assist in maintaining proper course pacing by coordinating with servers and chefs.

  • Polish and prepare glassware, silverware, and tableware to maintain fine dining standards.

  • Ensure all service stations are stocked, organized, and spotless throughout service.


Professionalism & Teamwork
  • Maintain a poised and professional appearance, adhering to fine dining service etiquette.

  • Communicate effectively with servers, bartenders, and kitchen staff to ensure smooth operations.

  • Participate in pre-shift meetings to discuss menu changes, VIP guests, and service notes.

  • Uphold health and safety standards, ensuring all service areas are clean and compliant.
 
Qualifications:
1+ years of experience in fine dining or an upscale hospitality setting preferred.
Strong attention to detail and ability to anticipate guest and server needs.
Ability to move gracefully and efficiently in a high-end dining environment.
Familiarity with wine service, food presentation, and luxury dining standards is a plus.
Excellent communication skills and a team-oriented mindset.
Must be able to stand for extended periods and carry multiple plates with finesse.


Perks & Benefits:
Competitive hourly wage + share of tips
Employee dining discounts
Training in fine dining service, wine, and hospitality
Opportunities for career growth into server roles
Supportive and professional team environment
 

About the Company

3

36 Granada

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