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Skills
Cook Dishesunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Food and Beverage Industryunmatched
Restaurantunmatched
Time Managementunmatched
Waitressingunmatched
Description
Job Summary
The role of a server is to serve all guests and/or members and take care of their needs and requests as it pertains to their dining experience. You are also responsible for bringing the guest and/or members incredible customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests and/or members needs.
Primary Responsibilities & Essential Functions
Ensure that food is prepared correctly and to customers satisfaction as well as company standards; returns incorrect or improperly cooked orders to kitchen
Serves food and beverages to guests as per the restaurant's standards in a friendly, timely and efficient manner
Ensure that the guests have a pleasant dining experience
Obtain complete knowledge about ingredients, flavors and suggestions about menu items
Inform guests about special items for the day and menu changes
Take food and beverage orders
Collect plates and clears the table as customers finish their meals
Obtain revenues, issue receipts, accept payments
Perform basic cleaning tasks as needed or directed by supervisor
Complete pre-shift and post-shift duties including setup and teardown of certain stations