Job Summary:ServerServers are responsible for the customer experience, making their role one of the most important positions in a restaurant. The position of a Server within our restaurant hasmany responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing ordersusing the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions. A Server notably greets guests, takes their orders, and answers questions about menu items. They are also in charge of financial duties like processing payments, manning the POS system, and managing the cash box. Ideal characteristics include knowledge of Point Of Sale (POS) systems, ability to calculate change quickly and accurately, and a friendly demeanor when serving guests. Characteristics include an upbeat personality, multitasking in a high-pressure situation. It is also important that the server has the ability to gain product knowledge (like learning and offering insight about our menu, drinks, and product options to our guests).
Company Overview:From the moment guests walk into Barrel House, our Front Of House Service Staff epitomizes our spirit-lifting culture!Examples of skills and qualifications for a successful Bartender candidate include:
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Physical ability to stand and walk for long periods of time, as well as lift 50+ pounds.
Qualifications:
- Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
- Be able to work in a standing position for extended periods of time.
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
- Must be able to reliably commute to on-site location.
- Must be authorized to work in the United States.
- Must be over the age of 18 years old to be a server at Barrel House.
We want people to become their best at Barrel House (BH), working with BH and being a part of BH. This includes teammates, guests, and our community. Our culture and atmosphere are at the core of how we do things.
At Barrel House we focus on SUCCESS & VALUES within Barrel House Culture. If your values and actions align with the Barrel House We CARE Culture, your potential within our organization is nearly limitless!
If you would like to be at your best and engage with us at a high level, this guide in its entirety may provide greater insight and value toward your growth within our organization. We recommend you read this so you know what to expect through your journey and experience with BH. The expectation is to learn how we communicate and make decisions, so that those working with us and alongside us will contribute, challenge, and grow toward the same goals.We CARE CultureC - Create a Positive ExperienceA - Attention to Guest NeedsR - Respond Appropriately and PolitelyE - Exceed Guest Expectations