Qualifications: High school diploma or G.E.D. required. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required.
Responsibilities and Duties:Provide excellent customer service by taking food and beverage orders, delivering items promptly, and ensuring guest satisfaction throughout the dining experience. Maintain a thorough knowledge of the menu, accurately handle payments, and wok collaboratively with kitchen and front-of-house staff to ensure smooth and efficient service.
- Greet guests promptly, courteously, and with a positive attitude.
- Present menus, explain daily specials, and answer questions about menu items, beverages, and restaurant services.
- Take accurate food and beverage orders and enter them into the POS system.
- Ensure timely delivery of orders, serving food and drinks professionally and efficiently.
- Check in with guests throughout their meal to ensure satisfaction and address any concerns or requests promptly.
- Clear and reset tables quickly, maintaining a clean and organized dining area.
- Process payments accurately, including handling cash and credit card transactions, and issue receipts.
- Communicate and collaborate effectively with kitchen staff, hosts, bussers, and fellow servers to ensure seamless service.
- Address guest complaints with professionalism and a positive attitude, involving a manager when necessary.
- Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
- Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.
DisclaimerThe above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits:100% Paid medical (valid in KS and OK)Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)Paid time off, maternity and funeral leave, FMLA
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