Server - Budweiser Brew House

The Budweiser Brew House is a three-level, 26,000-square-foot venue that offers an unparalleled beer and dining experience for baseball fans and visitors in St. Louis. The destination includes an outdoor beer garden, an interior inspired by Anheuser-Busch and Budweiser's rich heritage and commitment to quality, and a rooftop deck that puts St. Louis Cardinals fans within reach of baseball heaven. From wings and lobster tacos to St. Louis-style ribs, fresh salads, and more, each Budweiser Brew House menu item was created by a chef with a specific beer pairing in mind.

We are looking for an experienced and professional individual to help round out our team of experts as a Server, responsible for taking our guests food and beverage orders and serving all orders to the guests in the restaurant and cocktail area in a timely manner.

At least 1 year of serving in a fast-paced food and beverage venue, preferably in a nightclub environment. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments preferred. Must meet state legal age requirements. Must speak fluent English, other languages preferred.

Other requirements:

• Must be courteous, pleasant, and good-natured.
• Communication skills are utilized significantly when interacting with guests, bartender, waitstaff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Job Responsibilities:

• Handling, carrying, or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Bending, stooping, kneeling, lifting. Includes, but not limited to:
• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are an energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently, and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently check guests identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.