Position Summary
The Server is responsible for providing outstanding hospitality while executing JINYA’s corporate steps of service. This role requires strong menu knowledge, attention to detail, suggestive selling skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Greet all guests within 60 seconds with a warm, genuine introduction
- Follow JINYA’s corporate steps of service from greeting to farewell
- Guide guests through the menu with full knowledge of ramen, small plates, cocktails, mocktails, and modifiers
- Ask about allergies and dietary restrictions before taking orders
- Practice effective suggestive selling (speed items, add-ons, pairings, desserts)
- Accurately enter orders and confirm items before sending to the kitchen
- Deliver food and beverages following proper naming and placement procedures
- Maintain awareness of table maintenance (pre-bussing, refilling drinks, resetting tables within 2 minutes)
- Follow all POS procedures and proper cash handling guidelines
- Maintain clean sections and assist teammates when needed
- Comply with uniform standards and appearance expectations
- Promote guest rewards program and encourage reviews
Qualifications
- Previous serving experience preferred
- Strong communication and multitasking skills
- Ability to work in a high-volume environment
- Professional appearance and positive attitude
- Strong teamwork mindset
- Availability for evenings, weekends, and holidays
What Success Looks Like in This Role
Consistent execution of corporate service standards High guest satisfaction and repeat business Strong menu knowledge and confident recommendations Clean and organized section at all times Effective teamwork with FOH and BOH Ability to manage multiple tables while maintaining hospitality
If you are energetic, guest-focused, and passionate about delivering exceptional service, we’d love for you to join the JINYA team.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.