Food Delivery, Order Processing, Point of Sale (POS) Systems, Quality Metrics, Sales Presentation, State Laws and Regulations, Time Management, Waitressing
LOCATION
Chattanooga, TN
POSTED
3 days ago
General PurposeGuest Relations: Takes orders and serves food and drinks to Guests in bar area and/or dining area.Essential Job FunctionsAdhering to our high-quality employee standards by:* Serve multiple tables of Guests simultaneously as determined by management* Record Guest orders and enter them in the Point-of-Sale system in a timely manner* Refill drinks and deliver food as soon as necessary or available via tray service.* Perform money transactions, return accurate change, and close checks in Point-of-Sale system* Provide great Guest experience through menu presentation and suggestive selling.* Check Guests' identification and serve alcoholic drinks adhering to state and local regulations* Work in team environment and communicate with Team Members and Guests.* Perform opening and closing side duties as assigned (e.g., ice buckets, roll silverware, set up soda machines, etc.)* Other functions assigned by management (e.g., prep desserts and salads, restock check restrooms, empty bus tubs, refill ice, assist other FOH and BOH Team Members, etc.).Minimum Qualifications* Serving experience preferred.* Must be 18 years of ageWorking Conditions* Subject to frustrations in meeting work demands due to frequent interruptions.* Fast paced, required to make decisions quickly* May work beyond normal duty hours, on weekends, and in other positions temporarily, when necessary.