The opportunity Delaware North Sportservice is hiring full-time and part-time Servers to join our team at Detroit Hockeytown Restaurant in Detroit, Michigan. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.
Please note that this is a tipped position. The hourly minimum pay listed does not include any potential tipped earnings. Pay: $6.50 - $6.50 per hour.
Information on our comprehensive benefits package can be found at http://careers.delawarenorth.com/what-we-offer.
What We Offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
• Weekly pay • Training and development opportunities • Employee discounts • Flexible work schedules • Eligible team members may also receive health, dental, and vision insurance, 401k with company match, paid vacation days, and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What Will You Do
Greet guests, provide menus, clearly communicate restaurant specials, answer questions about menu items, collect food and beverage orders, serve items ordered, and attend to guests needs throughout their visit.
Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks as needed. Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures.
Prepare and deliver the check to guests at the table, accept and process the payment. Collaborate with other restaurant servers, kitchen, and bar staff. Perform opening, closing, cleaning, and side work duties as assigned. Ensure all equipment and workspaces are clean, sanitized, organized, and working properly.
More About You
Experience in cash handling and credit card processing is required. At least one year of experience as a server in a high-volume environment is preferred. Previous experience with a point-of-sale system in a service or hospitality environment is preferred. No high school diploma or GED is required.
Physical Requirements
Constant standing, walking, bending, reaching, and repetitive motions. Ability to maneuver between tables and around corners. Ability to lift, balance, and move large food trays weighing up to 35 pounds. Visual acuity and hearing sufficient to take orders and prepare checks. Ability to lift to 35 pounds for set-up service and clean-up. Ability to stand or walk for the entire length of the shift, which may include walking up and down stairs.
Shift Details
• Days • Evenings • On call • Split shift • Holidays • M-F • Weekends • 8hr shift • 10hr shift • 12hr shift • Events • OT as needed
Who We Are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHLs Detroit Red Wings and the NBAs Detroit Pistons. We provide a full accompaniment of services including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Our Business
Our business is all about people and that includes you. At Delaware North, youre not just part of a team - youre part of a global legacy, a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who Says You Cant Love Where You Work?
With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming operations, or retail, part-time or full-time, were invested in helping you achieve your career goals. Together, were shaping the future of hospitality - come grow with us. Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.