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Server

Barrel House

Dubuque, IA

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JOB DETAILS
SKILLS
Bartending, Beverages, Cash Management, Corporate Policies, Customer Experience, Customer Satisfaction, Customer Support/Service, Inventory Management, Lift/Move 50 Pounds, Multitasking, Order Processing, Point of Sale (POS) Systems, Regulations, Restaurant, Systems Administration/Management
LOCATION
Dubuque, IA
POSTED
12 days ago
Company Overview:
From the moment guests walk into Barrel House, our Front Of House Service Staff epitomizes our spirit-lifting culture!

Core Responsibilities:
Server
Servers are responsible for the customer experience, making their role one of the most important positions in a restaurant. The position of a Server within our restaurant has
many responsibilities including welcoming customers, taking beverage and food orders, conducting satisfaction checks, placing orders
using the POS, serving as liaison between the kitchen and customers if there are any problems, and collecting payments for meals. Servers should be knowledgeable about menu items and be able to answer questions about ingredients and dietary restrictions. A Server notably greets guests, takes their orders, and answers questions about menu items. They are also in charge of financial duties like processing payments, manning the POS system, and managing the cash box. Ideal characteristics include knowledge of Point Of Sale (POS) systems, ability to calculate change quickly and accurately, and a friendly demeanor when serving guests. Characteristics include an upbeat personality, multitasking in a high-pressure situation. It is also important that the server has the ability to gain product knowledge (like learning and offering insight about our menu, drinks, and product options to our guests).


Examples of skills and qualifications for a successful Bartender candidate include:
  • Knowledge of applicable laws and regulations
  • Knowledge of mixology for traditional and creative cocktails
  • Understanding of unique and complementary flavor pairings
  • Impeccable customer service and social perceptiveness
  • Ability to evaluate customer satisfaction and responsiveness
  • Ability to enforce company policies regarding the consumption of alcohol
  • Accountability in maintaining inventory and processing payments
  • Physical ability to stand and walk for long periods of time, as well as lift 50+ pounds.



Qualifications:
  • Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
  • Be able to work in a standing position for extended periods of time.
  • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Must be able to reliably commute to on-site location.
  • Must be authorized to work in the United States.
  • Must be over the age of 18 years old to be a server at Barrel House.

About the Company

B

Barrel House

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