Server Engineer Lead

SGA Inc.

Menasha, WI

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JOB DETAILS

SKILLS

Ansible, Automation, Best Practices, Communication Skills, Computer Servers, Customer Support/Service, ERP (Enterprise Resource Planning), Ecosystems, Genetics, Hardware Virtualization, IBM Product Family, IBM Systems, ITIL (IT Infrastructure Library), Identify Issues, Leadership, Mentoring, On Call, Operating Systems, Operational Support, Performance Tuning/Optimization, Problem Solving Skills, Scripting (Scripting Languages), Server Support, Software Patches, Staff Development, Systems Administration/Management, Team Player, Test Design, Testing, Time Management

LOCATION

Menasha, WI

POSTED

Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Server Engineering Lead for a hybrid opportunity with one of our premier clients in Menasha, WI.

Position Summary
Plans, designs, implements, and supports the server systems, including IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.

Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.

Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration.

Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting.

Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.

Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work

Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.

Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.

Qualifications:
Five (4) or more years of experience in the field or in a related area.
Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
Strong leadership, communication, problem-solving, and collaboration skills.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

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About the Company

SGA Inc.

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