Job Description
****Direct Hire Opportunity****
Shift: Monday-Friday, regular working hours
Salary: $100-110k base (have some flex for the right candidate)
Hybrid Onsite - 3 days in person at Menasha, WI, 2 days remotely per week.
SUMMARY:
Plans, designs, implements, and supports the server systems, including IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.
Top 3 Qualifications:
1. (4) or more years of experience in the field or in a related area.
2. Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
3. Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
YOUR IMPACT:
Shift: Monday-Friday, regular working hours
Salary: $100-110k base (have some flex for the right candidate)
Hybrid Onsite - 3 days in person at Menasha, WI, 2 days remotely per week.
SUMMARY:
Plans, designs, implements, and supports the server systems, including IBM Power servers, IBM i OS partitions, HMC, VIO Servers, and IBM DS storage arrays. The position ensures stability of our mission-critical ERP platforms while driving innovation in observability, automation, and security.
Top 3 Qualifications:
1. (4) or more years of experience in the field or in a related area.
2. Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
3. Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
YOUR IMPACT:
- Serve as the escalation point for complex operational support, troubleshooting, security enforcement, and performance tuning across IBM Power systems and IBM i OS environments.
- Expertise in IBM Power and IBM i OS, with responsibility for end-to-end management of the ecosystem spanning hardware, virtualization, and operating system administration.
- Experience administering IBM VIOS, including configuration, maintenance, and troubleshooting.
- Drive the adoption of observability and AIOps practices to improve monitoring, reduce mean time to resolution, and proactively identify issues.
- Advance automation through Infrastructure-as-Code (Ansible, CL) to modify best practices, streamline patching/compliance, and reduce operational overhead and repetitive work
- Support the design, testing, deployment and support of HA/DR solutions (MIMIX or similar) to ensure ERP availability and business continuity.
- Provide mentoring, guidance, and strong communication to bridge technical and business stakeholders, ensuring alignment with modernization initiatives.
- Five (4) or more years of experience in the field or in a related area.
- Proven expertise with HMC, MIMIX HA/DR, VIO server, and IBM DS storage.
- Strong understanding of ITIL processes, incident resolution, and stakeholder engagement.
- Demonstrated skills in troubleshooting, CL scripting, and infrastructure design.
- Ability to work standard business hours, with availability for after-hours/weekend work during patching, OS upgrades, and on-call rotations.
- Strong leadership, communication, problem-solving, and collaboration skills.
- Bachelor’s degree in information technology or a related field.
- Experience managing IBM i OS and IBM Power hardware environments.
- Experience implementing observability and AIOps initiatives to reduce noise, accelerate incident response, and drive predictive insights.
- Familiar with Fortra products (Alert, Console, Compliance Monitor, Exit Point Manager) or similar products.
- Background in driving platform security initiatives and automating compliance.
Numbers & Facts
| Location | Menasha, WI |
| Industry | Staffing/Employment Agencies |
| Salary | $100 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Ansibleunmatched
- Automationunmatched
- Best Practicesunmatched
- Communication Skillsunmatched
- Computer Serversunmatched
- ERP (Enterprise Resource Planning)unmatched
- Ecosystemsunmatched
- Hardware Virtualizationunmatched
- IBM Hardwareunmatched
- IBM Product Familyunmatched
- IBM Systemsunmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Incident Responseunmatched
- Information Technology & Information Systemsunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Mentoringunmatched
- On Callunmatched
- Operating Systemsunmatched
- Operational Supportunmatched
- Performance Tuning/Optimizationunmatched
- Problem Solving Skillsunmatched
- Scripting (Scripting Languages)unmatched
- Server Supportunmatched
- Software Patchesunmatched
- Systems Administration/Managementunmatched
- Team Playerunmatched
- Test Designunmatched
- Testingunmatched
- Time Managementunmatched
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