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Skills
Beveragesunmatched
Busesunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Recyclingunmatched
Restaurantunmatched
System Operationsunmatched
Description
Responsibilities:
Ensures guests are greeted with in 2 minutes making eye contact and smiling.
Beverage order placed within 2 minutes- suggest appetizer and alcohol drink of the day.
Soups and salads served within 3 minutes, appetizers within 5 minutes, lunch within 10 minutes, dinner within 15minutes
Operates POS system. Issues guests checks in a holder, makes change, and closes checks. Servers must have a Manager and/or Assistant Manager run end of day report to ensure no open checks.
Must possess a personable, customer service attitude with organizational ability to handle multiple tasks simultaneously.
Reports for work in a clean and neat complete uniform including name tag, ID badge, Service License, cork screw and black non slip shoes prior to start of shift.
Maintains thorough knowledge of the restaurant menu.
Answers guests' questions regarding the menu, makes suggestions regarding food specials, and soups of the day.
Writes guests order.
Checks dishes for presentation and accuracy before leaving kitchen.
Pre buses and resets tables as well as assist in running food from the kitchen.
Stays visible at all times to the guests. Limits time in the kitchen.
Completes opening and closing side duties. Checks with manager/assistant manager before leaving shift.
Observes diners response to any additional requests and to answer any questions guests may have.
Provides exceptional customer service with a smile.
Works safely, following all established safety rules and regulations.
Communicates effectively with co-workers, supervisors, chefs and guests.
Follows all relevant policies and procedures set by the company.
Complies with the company's recycling program standards.
Follows all state and company ABC Safe Serving of liquor rules and requirements at all times.
Must be actively at work to perform the essential functions of this job.
Performs all other duties as assigned
Work Environment:
Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
$7/hour + TIPS
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.