Job Description
****This position is for a mix shift- morning and evenings in the same week.
Job SummaryResponsibilities- Develop and maintain professional functional working relationships with IHOP Team Members and guests.
- Execute the service standards per IHOP SOP to ensure a high‐quality guest experience.
- Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
- Communicate guest food orders and service requests in an accurate and timely manner.
- Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
- Comply with SOP methods in regard to guest checks and maintaining cash control.
- Stock and rotate all needed supplies in the service areas and dining room.
- Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines.
- Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
- Perform all cleaning duties according to posted cleaning charts.
- Comply with IHOP uniform and appearance standards per SOP guidelines.
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.
Qualifications- Prior experience as a server is a plus.
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
- Must maintained an active WA food handler permit
- Must be a team player.
Benefits/Perks- Flexible Hours
- Extensive Training
- Real Advancement Opportunities
Numbers & Facts
| Location | Spokane, WA |
| Job Type | Part-time |
Skills
Communication Skillsunmatched
Federal Laws and Regulationsunmatched
Food Servicesunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Plating Processesunmatched
Resolve Customer Issuesunmatched
Safety/Work Safetyunmatched
Sanitationunmatched
Standard Operating Procedures (SOP)unmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Time Managementunmatched
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