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Server - Giants Ridge

Guest Services

Biwabik, Minnesota

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JOB DETAILS
SKILLS
Beverages, Billing, Cook Dishes, Corporate Law, Corporate Policies, Credit Cards, Customer Support/Service, English Language, Hospitality and Tourism, Housekeeping/Cleaning, Ingredient Preparation, Lift/Move 25 Pounds, Mathematics, Order Processing, Point of Sale (POS) Systems, Presentation/Verbal Skills, Recreation, Restaurant, Sanitation, Secondary School, Speech Recognition, Touchscreens
LOCATION
Biwabik, Minnesota
POSTED
3 days ago
Compensation Amount:
11.41 USD Hourly

Job Summary:
The Server is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner. The server must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company's standards.

Job Description:

ESSENTIAL FUNCTIONS
  • Greet guests in a polite, positive manner; takes beverage orders. Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
  • Submit food order into kitchen.
  • Serve guests their desired entrees in a friendly, efficient manner.
  • Maintain pleasant dining experience. Check on guests periodically throughout their meals and attends to their needs. Deliver check and completes transaction making accurate change when necessary.
  • Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
  • Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Report gratuities at the end of each shift as required by Company policy and law.
  • Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • Partial High School education; High School Diploma/G.E.D. equivalent preferred.
  • Strong sanitation habits.
  • Mathematic skills.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day.
  • Climbing steps regularly.
  • Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
  • Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED
  • Touch-screen computer. POS System and credit card machine.
  • Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc.

Looking for a job where work feels like an adventure? Giants Ridge managed by Guest Services, Inc., is looking for friendly and service-oriented Servers to join our team! This is a seasonal position with opportunities to transition into regular, year-round employment. If you enjoy providing great service while surrounded by breathtaking scenery, this is the perfect opportunity for you!

Why Join Giants Ridge?
  • Mountain Perks - Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
  • Exclusive Discounts - Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
  • Work with Friends - Join a fun, supportive team where every day feels like an adventure.
  • Flexible Scheduling - We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
  • And More! - Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota's Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings inc

About the Company

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Guest Services

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