Server

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Description

Job Summary:

Bourbon & Bones Lounge - Square One Concepts, is seeking a professional and experienced Server to join the team. The ideal candidate will provide table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant and memorable dining experience.

Duties/Responsibilities:

• Greet guests in a friendly and professional manner as they are escorted to their table; ensure the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and provides recommendations based on their preference and presents the daily specials and upsell menu items.
• Answers questions regarding the menu.
• Takes accurate order of their food and beverage and relays them to the kitchen staff, ensuring that all special request and dietary needs are communicated effectively.
• Delivers food, beverages, condiments, and other requested items to guests and ensures that all dishes are presented and served according tour high standards of quality and presentation.
• Monitor guest satisfaction and respond promptly to any complaints or concerns ensuring that all issues are resolved to their satisfaction.
• Work closely with the Kitchen staff and other servers to ensure that all aspects of the dining experience are exceptional for out guest.
• Follow safety and sanitation protocols, including proper handling and storage of food and beverages and maintaining a clean organized work area.
• Prepares customers' checks and collects payments.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Extensive knowledge of our menu offering and the ability to make recommendations to guests.
• Ability to work in a fast-paced environment.
• Ability to work quickly and efficiently.
• Ability to work well as part of a team.
• Must be available to work evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Must have an Alcohol Service Licensing or certification.
• Ability to operate point-of-sale systems - Aloha, Hot schedule and Paylocity.

Education and Experience:

• Must be at least eighteen years old.
• Minimum of 2 years of experience as a fine dining server in a restaurant or similar environment.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full - Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan