The Server is responsible for delivering a high-quality guest experience through attentive service, product knowledge, and efficient execution. This role requires strong communication, urgency, and accountability while maintaining standards of hospitality and teamwork.
Core Responsibilities:
Guest Experience
Greet every table promptly with professionalism and energy.
Guide guests through the menu with confidence and product knowledge.
Take accurate food and beverage orders and enter them correctly into the POS.
Maintain awareness of table progression and pacing throughout the meal.
Anticipate guest needs and resolve issues before they escalate.
Present checks and process payments efficiently.
Service Standards:
Full ownership of your tables from greet to close-out.
Pre-bus and maintain table cleanliness throughout the dining experience.
Ensure food is delivered promptly and correctly.
Follow all steps of service consistently.
Maintain clean, organized, and stocked service areas.
Team Responsibilities:
Assist teammates when needed—this is a team environment, not an individual one.
Support hosts, bartenders, and kitchen when the operation requires it.
Help maintain flow of service, especially during high-volume periods.
Communicate clearly with managers and BOH.
Operational Discipline:
Follow all section assignments, cuts, and scheduling as directed by management.
Do not swap sections or make floor decisions without manager approval.
Maintain accountability for your tables during shift changes.
Adhere to all opening, running, and closing side work.
Cleanliness & Organization:
Keep your section clean at all times (tables, floors, surrounding areas)
Participate in daily and weekly cleaning tasks.
Maintain sanitation and safety standards.
Performance Expectations:
Strong sense of urgency and awareness.
Consistent execution of service standards.
Positive attitude and professional appearance.
Reliability and punctuality.
Ability to handle high-volume service without sacrificing quality.
Physical Requirements:
Ability to stand and walk for extended periods.
Carry trays and lift up to 30 lbs.
Work in a fast-paced, high-energy environment.
What Success Looks Like:
Guests feel welcomed, taken care of, and want to return.
Tables are clean, organized, and properly paced.
Team members can rely on you.
Managers don’t have to micromanage your section.
Numbers & Facts
Location
Hammond, Louisiana
Skills
Bartendingunmatched
Communication Skillsunmatched
Food Deliveryunmatched
Food and Beverage Industryunmatched
Housekeeping/Cleaningunmatched
Lift/Move 30 Poundsunmatched
Order Processingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Safety Standardsunmatched
Sanitationunmatched
Schedule Developmentunmatched
Team Playerunmatched
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