Pay Range
Minimum Rate: $15.75 per hour
Maximum Rate: $15.75 per hour
DUTIES AND RESPONSIBILITIES:
- Exceed First Class Service standards and behavior with every guest, business partner and peers.
- Treat guest and peers in accordance with the core values of the company.
- Present the menu, answers questions, and makes suggestions regarding food and service.
- Observe guests to respond to any additional requests and determine when meal has been completed.
- Knowledgeable and enthusiastic about the restaurant's menu and products.
- Totals bill accepts payment following established guidelines.
- Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
- Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
- Build guest loyalty and enhance selling skills through the use of available training materials.
- Maintain clean organized work environment.
- Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
- Responds appropriately to guest concerns.
- Complete all side work duties which may include sweeping and mopping.
- Maintain current adult beverage certification. Ensure responsible service of alcohol.
- Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
- Other duties as assigned.
POSITION QUALIFICATIONS:
- High School diploma or GED
- Restaurant experience preferred.
- Experience handling money and a point-of-sale system.
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and an ability to communicate effectively
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
- Proficiency required in reading and writing and mathematics
- Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances