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Skills
- Allergiesunmatched
- Food Deliveryunmatched
- Food and Beverage Industryunmatched
- Ingredient Preparationunmatched
- Legalunmatched
- Order Processingunmatched
- Payment Processingunmatched
- Point of Sale (POS) Systemsunmatched
- Quality Metricsunmatched
- Resolve Customer Issuesunmatched
- Transaction Processing/Managementunmatched
- Waitressingunmatched
Description
The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods' high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES:
- Greet guests warmly, take their food and beverage orders.
- Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
- Enter food and beverage orders into POS system accurately.
- Provide attentive and personalized service, anticipating guests' needs.
- Check on guests during their meals to ensure satisfaction and address requests/concerns.
- Refill drinks, clear plates, and reset tables.
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
- Handle guest complaints or concerns professionally and bring issues to management when necessary.
- Present bills to guests and process payment transactions accurately and quickly.
- Participate in pre-shift meetings and training sessions as required.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
Numbers & Facts
| Location | Cambridge, MA |
| Industry | Restaurant/Food Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1950 |
| Website | http://www.legalseafoods.com/ |
Benefits
401K, Employee Referral Program
About Company
Legal Sea Foods was born in 1950 when George Berkowitz opened a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. He opened it adjacent to his father Harry’s grocery store Legal Cash Market where customers were given “Legal Stamps” (forerunners of S&H green stamps) with their purchases. It’s here that the “Legal” name became synonymous with quality and freshness.
In 1968, the Berkowitz family opened its first seafood restaurant, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables. Despite the low-key trappings, the food was second to none and word quickly spread. This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the family philosophy endures: Legal Sea Foods is a fish company in the restaurant business.
George's son, Roger, has been at the helm since 1992 and has expanded the business into new markets while maintaining the company's focus on its proud tradition and core values. So when we say, "If it isn't fresh, it isn't Legal!," we renew a commitment that has sustained us for over a half-century.
We are "fanatics for freshness"® and quality - so much so, that we built our own state-of-the-art fish processing plant and food safety laboratory.
We impose the very highest standards for quality, sanitation and safety at every step – from purchase, to processing, to shipping and finally to preparation in our restaurants. And we’ve been doing this for years. Back in the 1990s, the FDA partnered with us in establishing the seafood inspection program known as Hazard Analysis Critical Control Point (HACCP).
Our controls in place at our Quality Control Center enable us to follow our fish from pier to plate. In other words, we can trace the fish you ordered back to the waters in which it was caught.
It’s not a fish tale, but a tale of fish 60 years in the making…of a family-owned seafood market that spawned a restaurant company.