Bartending, Communication Skills, Detail Oriented, Fitness, Food Delivery, Food Safety, Food Services, Food and Beverage Industry, Interpersonal Skills, Leadership, Maintain Compliance, Multitasking, Order Processing, Point of Sale (POS) Systems, Regulations, Restaurant, Safety Compliance, Sanitation, Service Delivery, Team Player, Transaction Processing/Management
About the role
Kilter Rooftop at Recess Hotel & Club is seeking enthusiastic, hospitality-driven Servers to join our team. Designed exclusively for hotel guests and club members, Kilter offers elevated dining, craft cocktails, and memorable experiences in a lively rooftop setting. As a Server, you will play a key role in creating exceptional experiences through attentive service, genuine guest engagement, and a strong understanding of our food and beverage offerings.
The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering personalized service. This individual is knowledgeable, attentive, and committed to creating memorable experiences while contributing to the energetic atmosphere that defines Kilter.
What you'll do
- Provide warm, attentive, and personalized service to hotel guests and club members throughout their dining experience
- Develop a thorough knowledge of Kilter's food menu, beverage program, seasonal offerings, and special features
- Guide guests through menu selections and make thoughtful recommendations based on individual preferences
- Accurately enter orders and process transactions using the point-of-sale system
- Deliver food and beverages in accordance with established service standards
- Monitor guest satisfaction throughout service, anticipating needs and responding promptly to requests
- Collaborate with bartenders, food runners, culinary team members, and leadership to ensure seamless service execution
- Maintain cleanliness and organization of assigned sections and service areas
- Perform opening, closing, and side work duties as assigned
- Assist with rooftop events, member programming, and special activations as needed
- Build relationships with returning guests and club members through genuine hospitality and personalized service
- Maintain compliance with food safety, sanitation, and alcohol service regulations
- Support a positive and professional team environment while contributing to operational excellence
Qualifications
- Previous serving experience required; upscale restaurant, hotel, club, or hospitality experience preferred
- Strong knowledge of food and beverage service standards
- Wine, beer, and cocktail knowledge preferred
- Passion for hospitality and creating memorable guest experiences
- Excellent communication and interpersonal skills
- Ability to multitask and maintain composure in a fast-paced environment
- Strong attention to detail and commitment to quality
- Experience with point-of-sale systems and cash handling procedures preferred
- Ability to stand and remain active for extended periods
- Ability to carry trays and safely transport food and beverages throughout service
- Ability to work comfortably in an outdoor environment and varying weather conditions
- Professional presentation and grooming standards
- Flexible schedule, including evenings, weekends, holidays, and special events as business needs require
- Commitment to teamwork, professionalism, and operational excellence
Why Recess?
Build something from the beginning.
- Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.
Take care of yourself.
- Medical, dental, vision, and wellness benefits for eligible full-time team members
- Company-matched 401(k) with fast vesting
- Up to 20 days of paid time off, paid holidays, and a paid birthday
- Complimentary daily team member meal
Experience the brand.
- Complimentary two-night stay at Hotel Recess & Club Savannah
- Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana
- Complimentary fitness classes
Travel farther.
- Employee rates at select Leading Hotels of the World properties
- Discounts at Highgate hotels worldwide
Grow with Left Lane.
- Referral incentives and guest recognition programs
- Career development opportunities across a growing hospitality portfolio
- The opportunity to help shape one of hospitality's most exciting lifestyle brands