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Server

Uptown Alley_Uphoff Ventures
  • Manassas, Virginia
  • $5–$7 Per Hour
30+ days ago

Job Description

Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance- Flexible working schedule
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose:The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.Key Responsibilities:
  • Strategic and Financial Responsibilities
    • Upselling and Revenue Generation
    • Payment Processing
    • Table Turnover and Seating Optimization
  • Operational Responsibilities
    • Compliance and Safety
    • Problem Resolution
    • Menu Knowledge
  • Customer Service Responsibilities
    • Customer Satisfaction
Education & Qualifications:
  • Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
  • High School Diploma or Equivalent
  • Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment 
Experience:
  • Servers should have prior experience working as servers in a restaurant or hospitality setting
  • Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
  • Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
  • Customer Service Orientation
  • Communication Skills
  • Attention to Detail
  • Technological Proficiency
    • POS Systems
    • Reservation Systems
Personal Qualities:
  • Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. 
Languages:
  • English
  • Desirable - Spanish
Department: Operations/CulinaryLocation: On-SiteTravel Required: NoWorking Pattern: Monday-Friday, Weekends, Nights, HolidaysReports To: General Manager/AGMCollaborates With: Management team, Administrative supportSupports & Engages With: FOH, BOH
Compensation: $5.00 - $7.00 per hour

Numbers & Facts

LocationManassas, Virginia
Salary$5–$7 Per Hour

Skills

  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • English Languageunmatched
  • Financial Managementunmatched
  • Financial Strategyunmatched
  • Food Safetyunmatched
  • Gamingunmatched
  • Health Insuranceunmatched
  • Heavy Liftingunmatched
  • High School Diplomaunmatched
  • Musicunmatched
  • Order Processingunmatched
  • Payment Processingunmatched
  • Point of Sale (POS) Systemsunmatched
  • Problem Solving Skillsunmatched
  • Restaurantunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Sanitationunmatched
  • ServSafe Certificationunmatched
  • Team Playerunmatched
  • Training Program Developmentunmatched
  • Training/Teachingunmatched
  • Up-Sellingunmatched
  • Vision Planunmatched

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