Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, English Language, Food Safety, High School Diploma, Maintain Compliance, Multilingual, Point of Sale (POS) Systems, Problem Solving Skills, Restaurant, Revenue Growth, Safety Compliance, Spanish Language, Team Player, Up-Selling
This role offers a fun, dynamic work environment with a strong focus on team engagement, professional development, and work-life balance.
Benefits include a 401k, Roth IRA, competitive salary, incentive bonuses, generous paid time off, flexible scheduling, and company-sponsored health & vision insurance.
Key responsibilities:
- Providing excellent customer service and ensuring an enjoyable dining experience
- Upselling and revenue generation
- Processing payments, optimizing table turnover, and managing seating
- Ensuring compliance, safety, and problem resolution
- Maintaining menu knowledge and customer satisfaction
Qualifications include food safety certifications, high school diploma, physical stamina, and prior restaurant experience.
Skills encompass customer service, communication, attention to detail, and technological proficiency with POS and reservation systems.
Ideal candidates are self-motivated, adaptable, empathetic, collaborative, and customer-focused. Bilingual skills (English/Spanish) are a plus.
Position reports to the General Manager/AGM and collaborates with management, FOH, and BOH teams.
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Uptown Alley_Uphoff Ventures LLC