IHOP is seeking enthusiastic and customer-focused Servers to provide exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment.
Responsibilities:
* Greet guests warmly and present menus, providing information on specials and answering questions about food and beverage items.
* Take accurate food and drink orders, utilizing POS systems efficiently.
* Serve food and beverages promptly and professionally, adhering to all safety and hygiene standards.
* Anticipate guest needs and respond promptly and courteously to requests.
* Process payments accurately and efficiently.
* Maintain a clean and organized dining area, including setting and clearing tables.
* Handle guest complaints and resolve issues gracefully, escalating to management when necessary.
Qualifications:
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced, high-pressure environment.
* Strong customer service orientation and a positive attitude.
* Ability to stand and walk for extended periods and lift up to 25 pounds.
* Flexibility to work evenings, weekends, and holidays as needed.
Disclaimer:
The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.