Server

Position Title: Server

Reports To: Food & Beverage Manager

Department: Food & Beverage

Employment Dates: Temporary; Dates Range mid-May through mid-October

Rate: $22.40 - $26.50 per hour

Purpose of Position: Under the direction of the F&B Manager, Servers are non-exempt seasonal positions responsible for providing members and their guests with the highest quality dining experience. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club’s mission and vision.

Responsibilities:

Duties shall include but not be limited to:

• With a welcoming and professional demeanour, timely and accurately takes and fulfils orders and provides an exceptional dining service for members and their guests, anticipating their wants and needs.
• Stays familiar with, and accurately describes menu items and their preparation. Ensures all items served are correct and meet NGC quality standards.
• Learns and remembers members’ names and preferences.
• Communicates orders effectively to the kitchen and bar. Runs food and clears tables.
• Attends pre-service meetings and communicates questions, comments and concerns to other staff members to improve the service and experience of the membership.
• Works cooperatively with all other food and beverage staff. Assists other wait-staff and management as needed.
• Communicates specials and upcoming events to members. Maximizes sales within the dining areas using up-selling techniques.
• Performs opening and closing shift side work and weekly cleaning. Ensures table setting and presentation is to NGC standards. Helps maintain and organize dining and storage areas.
• Addresses members’ concerns immediately and to their satisfaction. Communicates any problems and potential issues to management.
• Processes sales through the Point of Sale system. Completes transactions and closing paperwork accurately and timely. Ensures chit charges are accurate and settled to the correct account
• Observes food serve safe practices and all general Club safety protocols.
• Participates in required trainings and meetings
• Performs other tasks and duties as required.