Beverages, Card Processing, Communication Skills, Conflict Resolution, Cook Dishes, Credit Cards, Customer Support/Service, Food Services, Interpersonal Skills, Mathematics, Presentation/Verbal Skills, Problem Solving Skills, Regulations, Sales, Sanitation, Special Needs, Team Player
Pelato is a high volume, fast paced, & upbeat environment with the best Italian food in town (seriously). We look for absolute rock stars who want to work with the best, and bring their A+ game every day. You can feel great about your job knowing your guests are having an amazing meal in a gorgeous space... it's a vibe - check out the IG & TikTok.
Position Summary
Ideal team members are passionate about Italian food, wine & spirits, enjoy fast paced work environments, and are highly responsible & motivated professionals. Pelato service staff will work with a tight-knit team driven by responsible management in a family-owned business.
Responsibilities:
- Prepare room for dining by setting tables and service stations, condiments, napkins, service plates and utensils
- Adhering to sanitation, safety and alcohol beverage control policies
- Guide guests by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu adjustments
- Communicate orders to bar and kitchen, including identifying guests' special dietary needs and special requests
- Actively running drinks from the bar and food from the kitchen as necessary
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Properly open and pour wine at the tableside
- Properly handle payment for all checks; delivering check and payment to host; appropriately securing correct change or credit card processing; returning change or credit card and signature slip to patrons
- Contribute to team effort by accomplishing related results as needed
- Perform basic cleaning tasks as needed or directed by Management
- Fill in for absent staff as needed
- Assist with Private Events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address guest service issues and refer guests to management as necessary
Qualifications:
- Previous serving experience required
- Excellent oral communication skills required
- Positive interpersonal skills required
- Experience with Toast POS preferred
Server top skills & proficiencies:
- Knowledge of Food Service Regulations
- Lifting
- Verbal and Written Communication
- Flexibility
- Basic Math
- Customer Service
- Conflict Resolution
- Teamwork
- Persistence
- Energy Level
- Salesmanship
- Professionalism
- Punctual
Experience:
- serving: 2 years (Required)