Server Neighborhood Pubs

Description:

Summary of the Position: Neighborhood Pub Server

Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share. 

 

Key Accountabilities: 

• Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH. 
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
• Responsible for greeting guests as they sit down within 1 minute of guests seating themselves.  
• Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This ismaynotbelimited toonlyyour assigned section.Being ateam playerisa must! 
• Removes dishes after each course and glasses from tables. 
• TEAMWORK is a must! 
• Can work in a fast-paced environment and remain calm and agile when faced with challenges.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement. 
• Other duties to be assigned as requested  
• You may be responsible for working additional position as business needs 

  

Requirements:

PreferredSkills andExperience:  

• Two years of Front of House restaurant experience
• Cash handling knowledge and experience 
• OLCC Certification and Food Handler’s Certification 
• Professional and positive attitude 
• Knowledge of beer and cocktail programming 
• Physical endurance to move quickly and ability to carry large trays
• Job requires possible nights, weekends, holidays shifts. 
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard. 
• Able to work on your feet for at least 8 hours 
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke. 
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received. 
• Assists other personnel as needed. 

Compensation details: 15.55-15.55 Hourly Wage

PI415c8eef3e61-25401-41293362