Position Overview: Carlita's is looking for a part time rockstar server to join our family! Someone that can multi-task, handle large sections and high turnover. A bubbly personality with a flexible schedule. Requiring a minimum of 3 years high volume floor and cocktail experience. This position has the ability to grow into full time in Summer.
Responsibilities:
- Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
- Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
- Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
- Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
- Effectively use promotional strategies to enhance guest experiences and boost sales.
- Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
- Demonstrate proficiency in operating POS systems and handling various payment terminals.
- Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
- Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
- Perform additional duties as required to ensure the restaurant operates smoothly.
Key Qualifications:
- Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
- Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
- Strong communication skills, with the capability to follow and understand both written and spoken instructions.
- Able to effectively manage multiple tasks in a high-pressure environment.
- Comfortable working in tight spaces with varying noise levels and temperatures.
- Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.
Tacos with a NW flair are the house signature, locally sourced northwest ingredients served up in soft shells to pair with items from an à la carte-focused menu of traditionals like corn, chicharrones, and fresh ceviches.
The back bar is stocked with a variety of whiskey and agave selections, tens of bottles lining the shelves with a few beers and wines to round out the offerings. House selected barrels, flights, and seasonal tasting events will draw drinkers ranging from the novice to the connoisseur. Carlita’s is a 21+ ONLY establishment.