Beverages, Detail Oriented, Food Presentation, Regulations, Up-Selling
Job Advertisements:
The Historic Cavalier Hotel & Beach Club is seeking enthusiastic Raleigh Room Servers to deliver a one-of-a-kind tea service experience in the stunning Raleigh Room and across our breathtaking Cavalier Lawn. You'll be the heartbeat of a truly memorable guest experience, bringing attention to detail and a touch of timeless elegance to every meal and drink served. If you love people and have a flair for refined hospitality, we'd love to welcome you to our team.
Overview:
A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience
Responsibilities:
Level One
- Know all aspects of the menu and daily specials.
- Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
- Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
- Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
- Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
- Anticipate guest needs, such as replenishing beverages & condiments.
- Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
- Maintain station cleanliness & organization throughout shift.
- Complete all assigned opening, running, & closing side work.
Qualifications:
| Type | Qualification |
| Experience | Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages. |
| Experience | Previous high volume serving experience strongly preferred |
| Education | High School Diploma or equivalent preferred |
| Skill | Ability to multi-task |
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Professional Hospitality Resources, Inc. and Ocean Beach Club LLC