Server - Second Bar + Kitchen

The Paradies Shops

Austin, TX

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JOB DETAILS

SKILLS

Communication Skills, Customer Support/Service, Documentation, Employment Contracts, English Language, Establish Priorities, Federal Laws and Regulations, High School Diploma, Interpersonal Skills, Loss Prevention, Loyalty Programs, Mathematics, Multitasking, Organizational Skills, People Management, Point of Sale (POS) Systems, Restaurant, Revenue Growth, Safety/Work Safety, Sales, ServSafe Certification, Standard Operating Procedures (SOP), State Laws and Regulations, Team Player, Telephone Skills, Up-Selling

LOCATION

Austin, TX

POSTED

Today

POSITION SUMMARY:At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and businesspartners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests onmultiple levels. Froman inspiring restaurant design or live entertainment that captures a traveler's attention, to the top-notchquality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurantoperations. We specialize in experiences.In joining our team, you commit to supporting this mission, by demonstrating our service standards, and holding all teammembers to the same. Providing a safe work environment of trust and respect free of harassment is expected.DUTIES AND RESPONSIBILITIESAll Paradies Lagardère positions, including the Server, require that you embody a positive company image by providing courteous,friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture byfollowing our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy allrestaurant guests as well as be accountable to the Company and Restaurant Managers.The following are intended as basic requirements. Success will come to the individual who can expand upon these jobrequirements and truly provide a memorable experience. These requirements/functions may change throughout theiremployment.* Process all point of sale transactions in a quick, efficient manner while complying with the company's CashHandling and Loss Prevention Standard Operating Procedures.* Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items anddesserts.* Build guest loyalty and enhance selling skills through the use of available training materials.* Works together with fellow employees and management to ensure that all guests have the best experiencepossible.* Following our service standards which requires having a positive attitude and the ability to work well underpressure with cooks and other staff.* As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase checkaverage, compete in sales incentives, and promote the brand.* Maintain a clean organized work environment* Support other areas of the restaurant as requested, such as seating customers, answering telephones, stockwork, cleanup, and documentation.* Responds appropriately to guest concerns.* Complete all side work duties which may include sweeping and mopping.* Enthusiastically supports decisions once they have been made by management.* Accountable for compliance with all local, state, federal laws, and regulations including those relating to foodsafety.* Other duties as assigned.EDUCATION, EXPERIENCE, CERTIFICATIONS:* 1-year experience serving required.* High School diploma or GED.* Experience handling money and a point of sale system.* Ability to work in a high energy and demanding environment.* Knowledge of math to figure cost, make change, and cash handling procedures.* Good communication skills and the ability to work independently as well as with other team members.* Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing withcustomers and peers.* ServSafe Certification or equivalent is preferred.* TIPS Certification or equivalent is preferredPOSITION QUALIFICATIONS:* Ability to work various shifts in a 7/365 team-oriented environment.* Excellent customer service skills and an ability to communicate effectively, in English.* Self-starter able to prioritize and handle various tasks simultaneously.* Ability to adapt to changing priorities and unexpected situations.* Ability to take direction and collaborate in a team environment.* Positive interpersonal skills.* Proficiency required in reading, writing, and mathematics, in English.* Knowledge of federal, state, and local liquor laws* Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbingon a ladder, and walking long distances.* Standing for long periods of time and the ability to work in an environment with varying temperatures.This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reservesthe right to change the position description and to assign additional duties and responsibilities as necessary. This positiondescription does not constitute an employment contract of any kind.Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

About the Company

The Paradies Shops

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