Communication Skills, Customer Support/Service, Food Safety, Food Services, Food and Beverage Industry, Ingredient Preparation, Interpersonal Skills, Mathematics, Multitasking, Order Delivery, Order Management, Order Processing, Organizational Skills, Payment Processing, Point of Sale (POS) Systems, Problem Solving Skills, Restaurant, Safety/Work Safety, Sanitation, Transaction Processing/Management, Waitressing
Server
Minimum Qualifications:
- Previous experience in a customer service or food service role preferred but not required.
- Ability to communicate clearly and effectively with guests and team members.
- Basic math skills for handling transactions and making change.
- Ability to stand and walk for extended periods during shifts.
- Must be able to work weekends.
Preferred Qualifications:
- Experience working in a fast-paced restaurant or hospitality environment.
- Knowledge of food safety and sanitation standards.
- Familiarity with point-of-sale (POS) systems and order management software.
- Strong interpersonal skills and a positive attitude.
- Ability to multitask and work efficiently under pressure.
Responsibilities:
- Greet and seat guests in a courteous and professional manner.
- Present menus, explain daily specials, and answer questions regarding menu items, ingredients, and preparation methods.
- Take accurate food and beverage orders and enter them into the point-of-sale system.
- Serve food and drinks promptly while ensuring order accuracy and presentation standards.
- Check in with guests to ensure satisfaction and address any issues or special requests.
- Collaborate with kitchen and bar staff to coordinate order timing and delivery.
- Handle guest payments and provide accurate change or process electronic transactions.
- Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
- Follow all health, safety, and sanitation guidelines to ensure a safe dining environment.
- Assist in setting up and breaking down dining areas before and after service hours.
Skills:
The required communication skills are essential for interacting with guests to take orders accurately and provide information about menu items, ensuring a positive dining experience. Basic math skills are used daily to process payments and handle cash transactions efficiently. Organizational skills help maintain a clean and orderly dining area, contributing to overall guest satisfaction and safety. Preferred skills such as familiarity with POS systems streamline order entry and payment processing, improving service speed and accuracy. Additionally, strong interpersonal and multitasking abilities enable the server to manage multiple tables effectively while maintaining a friendly and professional demeanor throughout busy service periods.