Location: Bend, Oregon
Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
Free employee season pass and free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Employee housing program
401k with up to 5% company match & immediate vesting
Discounter daycare onsite at Mt. Bachelor
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
Position Summary
The right Server uplifts the dining experience at Mt. Bachelor outlets. Servers should be professional, patient, and above all, have personality. Our goal is to ensure guest satisfaction and have fun doing it!
Major Responsibilities/ Daily Essential Functions
Ensure each customer receives outstanding service by providing a friendly environment, greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process promptly.
Be familiar with all products, up-sell items, and give recommendations according to current promotions.
Accurately ring in all items and adhere to department standards and accounting practices.
Handle cash accurately and always keep Mt. Bachelor assets safe.
Have working knowledge of computers and the POS system.
Maintain a professional and personable appearance.
Consistently pre-bussing, bussing, expediting, and waiting tables to the outlet's standards.
Keep assigned areas and server stations clean, sanitized, and organized at all times.
Working knowledge of food and drink menus to include, but not limited to, ingredients info, potential allergens, sources, preparations, presentation, chef, or managers vision of product, and more.
Responsible for claiming tips made each shift on a Tip Report. Also responsible for accurate paperwork at the end of each shift.
Accountable for maintaining accurate and appropriate inventories of server-monitored products and notifying the manager when items need to be ordered.
Establishes and maintains appropriate and effective working relationships with internal and external guests, as well as Mt. Bachelor employees at all levels of the organization.
Accountable for accurate time keeping. Responsible for clocking in and out with the employee pass.
Adheres to service standards set forth by OLCC, Mt Bachelor, and Deschutes County Health Department.
Accountable for accurate time keeping. Responsible for clocking in and out with the employee pass.
Complete any reasonable task assigned by the supervisor.
Observe mountain-wide policies found in the Employee Handbook.
Secondary Function
Bussing and restaurant clean up.
Snow removal duties.
Job Scope
Interpersonal Contacts
Constant interaction with guests, food & beverage staff members, and other Mt. Bachelor employees.
Specific Job Skills/Certifications
License/Certifications: OLCC and Oregon Food Handlers Card.
Technical: POS experience preferred. Basic computer skills required
Physical Capabilities: Carry food trays with multiple orders and drinks. Constant walking, lifting, and carrying.
Additional: Must have a positive attitude and a proactive approach to anticipating needs and getting things done. Flexible with hours and days of work. Able to work any hours of the day, any days of the week. Must have good communication skills, people skills, memory, and multi-tasking skills.
Education/Related Experience
Minimum education required: High School Diploma or GED.
Minimum time in related position: 1+ years of serving experience in a high-volume outlet.
Physical Demands
Current Hiring Rate: $16.00/hr
Minimum Age Requirement: 18+
Come Work Where You Play!
Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.