Server, Summit House - Summer 26

Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers.  We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.  

A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. 

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.  

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity

We Cultivate Collaboration

We Prioritize Purpose

EMPLOYEE PERKS

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free ski-referral letters for employees to use at other mountain resorts in the PNW during time off

• Discounted friends & family day-ski vouchers (Up to 85% off)

• Free group Ski & Snowboard Lessons

• + discounts on family lessons

• Free Ski & Snowboard Rentals (subject to availability)

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Employee-only retail items

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 21

• Opportunities for growth, advancement, and year-round employment

JOB SUMMARY

ESSENTIAL DUTIES

• Set up fordaily serviceincluding dishware, glassware, silverware,linensand other amenities according todaily proceduresandRestaurantGeneralManager’sdirection. 

• Servefood & alcohol within the laws of the WashingtonStateLiquor & Cannabis Boardand Washington State Health Department.

• Provide attentive, courteous, and professional servicein accordance withcompany hospitality standards

• Greet guests promptly, introduce self, andestablishrapport to create a welcoming dining experience

• Recommend appetizers, beverages, desserts, specials, and add-ons in a guest-focused manner

• Maintain consistent table presence throughappropriate check-backsand pacing of courses

• Accurately enter guest orders into POS systems, including all modifications, dietary restrictions, and timing requests

• Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and potential modifications

• Demonstrateandcommunicate food and beverage menu knowledge including ingredients, modifications, allergensfor standard and special items to provide informed suggestions to enhance guest satisfaction

• Answer guest questions accurately or seek clarification from kitchen or management when needed

• Ensure tables are clean, properly set, andmaintainedthroughout service

• Monitor guest satisfaction indicators such as pacing, refills, and course completion

• Deliver correct items to correct guests using proper service etiquette

• Verify condiments, accompaniments, and modifications are provided as requested

• Maintain accuracy in bill presentation and payment processing

• Handle payment transactions accurately and in compliance with company procedures

• Communicate clearly with kitchen staff, expo, hosts, and support team to ensure smooth service flow

• Assistwith side work, opening/closing duties, and service preparation tasks

• Maintain punctual attendance, uniform standards, and workplace professionalism

• Develop andmaintainan organizational culture, values and reputation with staff,and guests. 

• Ensure a positive, harmonious,compliant,and cooperative work environment.  

• Act as a representative of Crystal Mountain with guests & community members. 

• Abide by all Crystal Mountainemployment guidelines.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE,SKILLAND ABILITY REQUIREMENTS

• Must hold a valid M.A.S.T.Class 12or 13Permit (Washington state serving license) 

• Must hold a valid Washington Food Worker Card (Health & Food Safety)

• Minimum 2 years professional experience in Food and Beverage

• Basic knowledge of P.O.S. systems. 

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This positionisto work evenings,weekendsand holidayswhile in operation.

• Able to lift, carry, or otherwise move and position aminimum of30 pounds on anoccasional basis.

• Able to manipulate a full-size keg of beer(~160 pounds)

• Manual dexterity tooperatea computer and other common office equipment on a constant basis.

• Auditory and visual acuity tooperatecomputers, phones, mobiledevicesand basic office equipment on a constant basis.

• Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.

• Ability to work for extended periods of time standing, walking, kneeling,pushingand pulling on an occasional basis.

• Talking and hearing occur continuouslyin the process of communicatingwith guests,supervisorsand other employees. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations willbe made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer