Server Support

Role: Server Support
Clearance Required: N/A
Citizenship: US Citizen or Green Card candidates

Duration: 2080 hours
Number of Openings: 1
Rate: $65.00 per hour C2C
Location: Marietta, GA (100% onsite) Must have skills: PowerEdge Rack/Tower Experience, IDRAC experience, RHEL and Ubuntu OS, Experience working in a larger server environment
Nice to have skills: PowerEdge XE server experience

Scope:
• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

Training: After a candidate is selected, they will be required to complete the Dell XE Server training

Additional Notes:

• We need resources who have hands on Dell PowerEdge and iDRAC experience
• Drug Test Required