TBB 122 is hiring talented servers for both morning and evening hours. TBB 122 is a community-driven full-service restaurant & café located in downtown Alpharetta. Inspired by Californian design and cuisine, TBB 122 delivers artisan goods and delicious, healthful meals prepared using local ingredients along with a curated selection of hand-crafted cocktails. Please keep in mind this role will extend pass the summer so applicants must have availability to work in a more long-term capacity.
Duties & Responsibilities
- Present food and beverage items quickly and accurately, with proper garnish to all guests at all times.
- Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the guest.
- Run food for Teammates.
- Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
- Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest.
- As quickly and accurately as possible, take Guest orders at the table and input them in the POS system.
- Execute the TBB 122 Steps of Service for all Guests.
- Understand and uphold all policies regarding Guest hospitality and safety, including Alcohol consumption, allergies, sanitation, etc.
- Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a manager.
- Provide warm, friendly and efficient service and hospitality so that every guest becomes a repeat Guest.
- Accurately prepare cash-outs and other end-of-shift reports.
- Clock in and out accurately according to your posted schedule.
- Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
- Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw smallware's in the trash.
- Maintain a clean workplace and floor and address spills immediately.
- Continuously improve salesmanship techniques
- Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
- Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.
Qualifications (may vary depending on role):
- Restaurant experience in a full-service restaurant is required.
- Must be fluent in English.
- Must be 18 years of age or older for Server and Bartender roles specifically.
- Must possess good basic math skills, the ability to write Guest orders accurately and operate a POS system effectively.
- Must be able to work effectively in a fast-paced setting while walking or standing for up to 10 hours per day.