Daley and Associates logo

Service Account Manager | Remote | Central U.S OR West Coast

Daley and Associates
  • Chicago, IL
  • Remote
    6 days ago

    Job Description

    Service Account Manager | Remote (Central OR West Coast-based) 

    A global manufacturing company is seeking a Service Account Manager to manage and grow relationships with existing customers across the U.S. This is a 60% sales / 40% technical role focused on aftermarket revenue, including spare parts, service agreements, preventative maintenance, and equipment upgrades.

    Compensation $75,00-85,000 base + 20% target incentive bonus 
    ** Candidates must be base in central US OR West Coast ** 

    Responsibilities:

    • Develop and maintain strong relationships with key customers
    • Proactively identify and convert aftermarket sales opportunities
    • Sell spare parts, service agreements, maintenance contracts, and equipment upgrades
    • Provide technical support and coordinate solutions for customer issues
    • Conduct regular customer visits, training, and presentations
    • Manage opportunities, quotes, and customer activity through CRM
    • Partner with internal sales and service teams to drive opportunities through to completion

    Qualifications:

    • 2–5+ years of experience in technical sales, field service, engineering, or a related role
    • Strong sales mentality with excellent customer-facing skills
    • Technical/engineering background preferred; degree is a plus but not required
    • Experience in food & beverage, nutraceuticals, pharma, packaging, manufacturing, or similar industries preferred
    • Self-motivated, organized, proactive, and comfortable working independently
    • Strong communication and relationship-building skills
    • Willingness to travel approximately 50% (6–8 customer visits/month)

    For immediate consideration, please reach out directly to Kelly Lucey at klucey@daleyaa.com 

    Numbers & Facts

    LocationChicago, IL (
    Remote
    )
    IndustryStaffing/Employment Agencies
    Company Size20 to 49 employees
    Year Founded2005
    Websitehttp://daleyaa.com/

    About Company

    Daley And Associates, LLC (“DAA”) is a boutique search, executive, and contract staffing firm located in Boston, MA. We specialize in the placement of Accounting, Finance, Information Technology, Legal, Administrative, and Life Sciences professionals at all levels. The firm was founded in 2005 by distinguished executives with over 30+ years of staffing agency experience with the mission to create a different kind of recruiting firm, one that provides a very hands-on, consultative approach to the clients they serve.


    Daley And Associates works with some of the most prominent businesses in the greater Boston area. Our clients range from promising start-ups to Fortune 100 companies.

    Skills

    • Biotech and Pharmaceuticalunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Field Salesunmatched
    • Food and Beverage Industryunmatched
    • Inside Salesunmatched
    • Manufacturingunmatched
    • On Site Supportunmatched
    • Organizational Skillsunmatched
    • Partner Salesunmatched
    • Parts Salesunmatched
    • Preventative Maintenanceunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Technical Supportunmatched
    • Willing to Travelunmatched

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