Accounting, Administrative Skills, Background Investigation, Billing, Customer Support/Service, Detail Oriented, Documentation, High School Diploma, Operations, Organizational Skills, Purchase Orders, Support Documentation, Time Management
LOCATION
East Longmeadow, MA
POSTED
30+ days ago
Service Administrator Location: East Longmeadow, MA (On-Site) Schedule: MondayFriday, 7:30 AM4:00 PM Pay: $28$30/hour, depending on experience
We're seeking a detail-oriented Service Administrator to support our busy service department.
Qualifications
High school diploma required
2+ years previous experience in a dealership or service department required
Strong administrative skillset
Must be willing to undergo a background check and drug screening
Responsibilities
Provide excellent customer service by phone, email, and in person
Process and maintain service work orders from start to finish
Enter labor, technician time, and service documentation into the system
Review work orders for accuracy, completeness, parts, warranty information, and billing details
Coordinate with technicians, parts, accounting, and customers to ensure timely completion of repairs
Notify customers when work is complete and assist with purchase orders and invoicing
Follow up on incomplete documentation and support daily service department operations
This is an excellent opportunity for someone who enjoys keeping a fast-paced service department organized while delivering outstanding customer service.