Service Advisor_2 (toyota)

Nucar Toyota of Norwood is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.

Job Responsibilities:

• Greet customers when they arrive at the parts and service center and direct them to an available mechanic
• Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
• Educate customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer questions about service outcome, maintain process transparency
• Inform customers about warranty protections and potential cost savings
• Help customers make informed decision between trading in a car or repairing it through our shop
• Manage and oversee the service center's workflow and scheduling

Education and/or Experience:

• High School Diploma or equivalent required
• Extensive knowledge of automotive industry and parts required
• Previous service or advising experience is preferred

Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

• Medical, Dental, Vision Coverage
• Life Insurance
• Fitness Discount
• Short & Long-Term Disability Insurance
• Employee Referral Bonus, Longevity Bonus
• Paid Vacations, Paid Holidays, & 401K with Company Contribution

We are excited about meeting you!

Nucar is a drug free, Equal Opportunity Employer