ApplyJob TypeFull-timeDescriptionHiring Immediately, Service Advisor. Excellent compensation and benefits.
Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.
REQUIREMENTS
• Previous automotive service advisor experience is REQUIRED. • Reynolds and Reynolds experience is a plus. • Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. • We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.
BENEFITS
RESPONSIBILITIES
• Writing repair orders for both customer pay and warranty repairs. • Secure agreement from clients prior to all repairs. • Clearly explain the requested service on every car. • Thoroughly estimate the time and cost of every repair. • Advise clients on the proper care for their vehicle, including maintenance. • Monitor the progress of client vehicles throughout the day and update clients on status. • Greet customers in a timely manner. • Schedule service appointments. • Test drives vehicles when required. • Verify all final invoices and reconcile work performed and charges.
Fitzgerald Auto Mall is an EEO employer.