Leesburg Buick GMC Hummer in Leesburg, VA is a great place to have a rewarding career! We are HIRING IMMEDIATELY for an experienced and customer-focused Automotive Service Advisor / Assistant Service Manager to join our high-performing dealership team!
Leesburg Buick GMC Hummer has built a strong reputation in the community for reliable service and long-lasting customer relationships. When you join our service department, you become a key part of the service team—working closely with technicians, assisting customers, and contributing to a positive, team-oriented environment that supports your long-term success.
Apply today and take the next step in your automotive career with a trusted, locally respected dealership!
You will:
Guide customers through the automotive repair and/or maintenance process, advise customers on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicle status from service bay entry through completion of work, and ensure customers are satisfied
Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, and focus on customer satisfaction.
Resolve customer escalations with professionalism and urgency
Maintain high CSI scores and more
Perform other duties as needed
We’re looking for:
Automotive Service Advisor/Assistant Service Manager experience and high CSI score
Good computer, customer service, and communication skills
Able to multi-task in a fast-paced environment
Team oriented with a strong work ethic and pays attention to details