Service Advisor - Automotive ( experience Required )

AUTOS OF CHICAGO

  • Arlington Heights, IL
  • 30+ days ago
  • Full-time
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Skills

  • Automotive Industryunmatched
  • Automotive Repair and Maintenanceunmatched
  • Billing Recordsunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Develop and Maintain Customersunmatched
  • Driver's Licenseunmatched
  • Health Insuranceunmatched
  • Maintenance Servicesunmatched
  • Needs Assessmentunmatched
  • Operational Communicationsunmatched
  • Regulatory Complianceunmatched
  • Repair Ordersunmatched
  • Revenue Growthunmatched
  • Up-Sellingunmatched

Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Health insurance

Autos of Chicago is seeking an experienced Automotive Service Advisor to join our growing service department. This role is ideal for a professional advisor who understands dealership operations, customer communication, and how to drive service sales while maintaining high CSI.


***Experience Required - Dealer Track Experience Required***


Responsibilities


  • Greet customers and accurately assess service needs
  • Write repair orders and clearly explain recommended services
  • Communicate with technicians regarding diagnostics and repair status
  • Upsell maintenance and repair services ethically and professionally
  • Maintain strong customer relationships and high CSI scores
  • Ensure accurate documentation and billing
  • Follow dealership processes and compliance standards
Requirements


  • Minimum 2+ years experience as an Automotive Service Advisor (required)
  • Dealership experience strongly
  • Strong communication and customer service skills
  • Ability to handle a fast-paced environment
  • Basic automotive knowledge (diagnostics, maintenance, repair flow)
  • Valid driver’s license

Numbers & Facts

LocationArlington Heights, IL
Job TypeFull-time

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