Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufacture's service intervals.
TYPICALDUTIES:
Ability to effectively communicate with customers regarding services recommended and performed
Prepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquires.
Performs opening and closing responsibilities Schedules appointments, answers phones and collects funds for services performed Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
Performs other duties as requested.
Numbers & Facts
Location
Warner Robins, GA
Skills
Automotive Repair and Maintenanceunmatched
Calendar Managementunmatched
Car Rentalsunmatched
Car Reservationunmatched
Communication Skillsunmatched
Cost Analysisunmatched
Cost Estimatesunmatched
Green Transportationunmatched
Maintenance Servicesunmatched
Salesunmatched
Telephone Skillsunmatched
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