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Service Advisor

Bob Bell Chevrolet of Baltimore

Baltimore, MD

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JOB DETAILS
SKILLS
Automotive Industry, Automotive Repair and Maintenance, Automotive Sales, Billing, Communication Skills, Consulting, Cost Estimates, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Dental Insurance, Disability Insurance, Genetics, Life Insurance, Maintenance Services, Multilingual, Organizational Skills, Prescription Drugs, Repair Orders, Spanish Language, State Laws and Regulations, Team Player, Vision Plan
LOCATION
Baltimore, MD
POSTED
Today
Bob Bell Chevrolet is looking for an Experienced Automotive Service Advisor

This is full time, Competitive Pay (based on experience)

GM Experience and Bilingual (Spanish) Preferred

Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles - we want to hear from you!

What You'll Do:
  • Greet customers and gather vehicle information
  • Accurately document customer concerns and symptoms
  • Recommend maintenance services based on mileage, age, and history
  • Create detailed cost estimates for parts and labor
  • Monitor repair progress and keep customers updated
  • Review and finalize repair orders and invoices
  • Clearly explain repairs and charges to customers
What We're Looking For:
  • Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
  • Proven track record of excellent customer satisfaction
  • High energy, reliable, and team-oriented
  • Long-term career mindset with a desire to grow
  • Strong communication and organizational skills
  • CDK software experience (a plus)
  • GM dealership experience and/or bilingual (Spanish) skills are a plus
Why Work with Us:
  • Competitive pay structure
  • High-traffic, established dealership
  • Supportive and professional work environment
  • Opportunities for growth and advancement
  • Be part of a respected name in the automotive community
Benefits:
  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Wellness Program
  • Dental and Vision Plans
  • 401K
  • Disability and Life Insurance
  • We have 6 dealerships in the greater Baltimore, Maryland area!
  • Employee Car Purchase Program
  • Career Progression
  • Great Company Culture


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Company

B

Bob Bell Chevrolet of Baltimore

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