Service Advisor

Thelen Auto Group
  • Bay City, Michigan
    30+ days ago

    Job Description

    Service Advisor – Thelen Subaru

    Build a Career You’re Proud Of—Not Just a Job

    Ready to take the next step in your automotive career? Join the award-winning team at Thelen Subaru, where customer experience comes first and your growth matters.

    Whether you're experienced or looking to break into the industry, we’re willing to train the right person with the right attitude.

    Compensation & Earning Potential

    • Base Pay: $550/week
    • Plus Commission-Based Earnings
    • Expected Income: $50,000 – $60,000+ annually
    • Top performers consistently exceed expectations

    What You’ll Do

    As a Service Advisor, you’ll be the bridge between our customers and service team—ensuring a smooth, transparent, and positive experience.

    • Schedule and manage service appointments
    • Greet customers and assess vehicle needs
    • Recommend and explain repairs and maintenance
    • Provide accurate estimates and timelines
    • Communicate with technicians and service team
    • Answer customer questions via phone, email, and in-person
    • Track progress and follow up with customers
    • Work toward individual and team performance goals

    ️Schedule

    • Monday: 7:30 AM – 8:00 PM
    • Tuesday – Friday: 7:30 AM – 5:30 PM
    • No Weekends (Yes, really!)

    Thelen Advantage (Benefits)

    We take care of our team so they can take care of our customers.

    • Medical, Dental & Vision Insurance
    • 401(k) with Company Match
    • Paid Time Off & Paid Holidays
    • Life Insurance
    • Short-Term Disability
    • Pre-Tax Flexible Spending Accounts (Medical & Dependent Care)

    Why Join Thelen Auto Group?

    At Thelen Auto Group, we’ve been family-owned and operated since 1977, proudly serving Michigan’s Great Lakes Bay Region. We’re not your typical dealership—we believe in:

    • Putting people first (customers and employees)
    • Creating a positive, team-driven culture
    • Supporting and giving back to our local community
    • Providing long-term career growth opportunities

    What We’re Looking For

    • Strong communication and customer service skills
    • Comfortable with computers and multitasking
    • Motivated, goal-oriented mindset
    • Ability to thrive in a fast-paced environment
    • Valid Driver’s License (Required)

    Start Your Career Today

    If you're ready to join a dealership that values your time, rewards your effort, and invests in your future—apply today.

     

     

    Numbers & Facts

    LocationBay City, Michigan
    Websitehttps://www.thinkthelen.com

    Skills

    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Flexible Spending Accountsunmatched
    • Maintenance Servicesunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Project Trackingunmatched
    • Resolve Customer Issuesunmatched
    • Vision Planunmatched

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