This full-time Service Advisor role involves acting as a communication link between customers and technicians to ensure excellent service and efficient repairs.
Responsibilities include processing and scheduling repair orders, providing accurate estimates, obtaining approvals, and maintaining customer relationships.
The role emphasizes honoring commitments, fostering positive experiences, continuous learning, process improvement, and responsible stewardship of resources.
Qualifications include a high school diploma, relevant automotive or heavy-duty truck experience preferred, computer proficiency, a valid driver’s license or CDL, and strong customer service skills.
Benefits offered include comprehensive insurance options, paid time off, retirement plans, incentive programs, training opportunities, and wellness incentives.
Salary ranges from $56,000 to $64,000 annually, depending on experience.
JX Enterprises is a family-owned, locally-operated group of more than 20 full-service truck dealerships and support services. JX Truck Center, JX Financial, JX Leasing, JX Hino – Chicago, and Alltrux Capital are all subsidiaries. At JX, we pride ourselves in our ability to help customers by providing transportation solutions to fit their long- and short-term goals. Our family of dealerships is equipped with knowledgeable staff and the necessary tools to service and maintain a single truck or a thousand.