The Service Advisor promotes automotive repair services, manages customer interactions, and supports shop workflow. Responsibilities include greeting customers, documenting concerns, recommending services, providing accurate quotes, and ensuring customer satisfaction through follow-ups. They also assist in managing team duties when needed.
Qualifications include prior experience as a Service Advisor, strong customer service skills, a valid driver’s license, and availability to work at least five days including Saturdays.
Compensation ranges from $55,000 to $75,000 annually, combining hourly pay and commission. Benefits include health insurance, paid time off, retirement plan with company match, tuition reimbursement, discounts, and opportunities for advancement. The role emphasizes professional appearance, process adherence, and providing honest, reliable automotive care.