• Chesapeake, Virginia
    12 days ago

    Job Description

    Dealership:

    L0592 Priority Chevrolet Greenbrier

    Main Shop Service Advisor | Priority Chevrolet Chesapeake


    Drive Your Career Forward with Priority Chevrolet Chesapeake

    Are you a customer-focused automotive professional who thrives in a fast-paced service environment? Priority Chevrolet Chesapeake is looking for an experienced Main Shop Service Advisor to join our team. If you're passionate about delivering exceptional customer experiences, building lasting relationships, and helping customers maintain their vehicles, we want to hear from you.


    What You'll Do


    • Greet customers and serve as their primary point of contact throughout the service process
    • Listen to customer concerns and accurately document vehicle needs
    • Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines
    • Communicate repair updates, timelines, and costs clearly and professionally
    • Coordinate with technicians to ensure efficient workflow and timely vehicle delivery
    • Review completed repairs with customers and ensure complete satisfaction
    • Maintain strong CSI performance and help drive service department growth

    What You'll Bring


    • Previous Service Advisor experience in an automotive dealership environment
    • Strong customer service and relationship-building skills
    • Excellent communication and organizational abilities
    • Ability to multitask in a high-volume service department
    • Experience using dealership management systems and service software
    • Valid driver's license with an acceptable driving record
    • A positive attitude and team-first mentality

    Why Join Priority Chevrolet Chesapeake?


    • Join one of the area's leading Chevrolet dealerships
    • High-volume service department with consistent customer traffic
    • Supportive leadership team and collaborative culture
    • Ongoing training and professional development opportunities
    • Career advancement opportunities within a growing automotive organization
    • Competitive benefits package, including medical, dental, vision, 401(k), and paid time off


    Total Rewards

    Potential earnings $60,000-$100,000

    Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.


    We offer a comprehensive benefits package designed to support you and your family, including:

    • Competitive pay
    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com


    About Us

    At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.


    High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


    Reasonable accommodations may be made to enable individuals to perform the essential functions.


    Numbers & Facts

    LocationChesapeake, Virginia

    Skills

    • Automotive Salesunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Entrepreneurshipunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintenance Servicesunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Regulatory Requirementsunmatched
    • Retailunmatched
    • Stock Purchase Plansunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Vision Planunmatched

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