Automotive Industry, Automotive Sales, Calendar Management, Communication Skills, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Detail Oriented, Interpersonal Skills, Maintenance Services, Multitasking, Organizational Skills
Description of the role
The Service Advisor at Mark Sweeney Buick GMC in Cincinnati, OH plays a crucial role in providing exceptional customer service and assisting customers with their vehicle maintenance needs.
Responsibilities
- Assessing customer vehicle needs and recommending appropriate services
- Explaining service recommendations and costs to customers
- Scheduling service appointments and coordinating with service technicians
- Ensuring customer satisfaction throughout the service process
Requirements - Prior experience in customer service or automotive industry is preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Detail-oriented and organized
Benefits - Competitive compensation
- Health insurance options
- 401(k) retirement plan
- Paid time off
About the Company
Mark Sweeney Buick GMC is a well-established automotive dealership in Cincinnati, OH, known for its commitment to customer satisfaction and high-quality service. Join our team and be a part of our success in providing top-notch service to our customers.